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Christine E. Lynn College of Nursing

Policy for Filing a Formal Complaint

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We define a formal complaint as a written report from a student or other constituent that expresses a serious concern about the quality of any of our nursing programs or theÌý conduct of a faculty member or student.

Process for Filing:

1. The first step in any disagreement or conflict is to directly discuss it with the person/s involved.
2. If there has not been satisfactory resolution, the complainant may utilize the appropriate process in the applicable University or College Regulation or policy for resolution. For example, there is an Honor Code and grade dispute Regulation (4.001), special circumstances withdrawal Regulation (Regulation 4.013), anti-discrimination Regulation (5.010), and others.Ìý SeeÌý /policies/policies-regulations/ Ìýfor University Regulations and Policies.Ìý SeeÌý Ìýfor College student handbooks and policies. Ìý
3. If there is no University or College regulation or policy to govern the nature of the complaint, this form should be completed and forwarded the Dean’s Office. The Dean investigate and will maintain a file of all formal complaints and resolutions.

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Formal Complaint Form

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Name of Person Filing Complaint : ____________________________Ìý

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Program (if student): ________________________________________

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If you are not a student, what is the nature of your relationship to the College:

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______________________________________________________________

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Email Address: ____________________

Phone: __________________________

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In your own words, and as concisely as possible, please describe the nature of the complaint:

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What have you done so far to resolve this complaint directly with persons involved orÌý through established University procedures?