Counselors in Residence

Shanel Stephens

Counseling and Psychological Services (CAPS) and the Department of Housing and Residential Education have collaborated to develop the Counselor in Residence (CIR) Program. The program is designed to provide in-person mental health support and consultation during evenings and weekends when CAPS is closed. While the CIRs will not provide therapeutic services, they will provide Let鈥檚 Talk consultations to residential students wanting support with their respective concerns and assist students in connecting with different resources on campus.

View the schedule for Let鈥檚 Talk sessions below:

Counselor in Residence (Spring 2025): Shanel Stephens

Days Times Location
Tuesdays 10 a.m. - 12 p.m.
1 - 3 p.m.
APT
GPT
Wednesdays 11 a.m. - 1 p.m. IRT
Thursdays 11 a.m. - 1 p.m.
2:00 p.m. - 4:00 p.m.
HPT
PAR

For questions or to request a brief consultation, email counselorinresidence@health.fau.edu


The CIRs are an additional resource for residential students. If you or a friend are experiencing a psychological emergency and there is immediate risk of harm to self or others, the quickest way to get help is to call 911.

If you (or a friend) are experiencing distress and need someone to talk with in the middle of the night or on the weekend, please call the CAPS's main number (561-297-2277), follow the prompts and you will be immediately connected to a licensed therapist. This service cannot change or schedule appointments. The after-hours crisis counselor is available when CAPS is closed.

We want you to have as many options as possible to reach out for help. Here are a few additional resources that we are aware of. Please be aware that we are not affiliated with these agencies, and therefore, cannot vouch for the quality of the off-campus services. The information provided below should not be regarded as an endorsement.

2-1-1 United Way of Broward and Palm Beach Counties
  • A local 24hr hotline that assists in suicide prevention as well as information and referrals to health, social, and human services.
  • Dial 2-1-1
Suicide & Crisis Lifeline
  • Dial 9-8-8
ULifeline
  • A nationwide 24hr service that forwards your call to the nearest crisis hotline.
  • 1-800-273-TALK (8255)
Crisis Text Line
  • A nationwide 24hr service that provides support via text.
  • Text START to 741-741. Visit for more information.
大象传媒 Victim Services
  • A 24hr resource and support service for anyone in the University community who has been a victim of actual or threatened violence.
  • 561-297-0500
University Police Department, Non-Emergency
Florida Poison Information Center
  • 1-800-222-1222