Arts and Letters Virtual Chat Service
Virtual Chat will be available Thursdays
from 听9am to 12pm and 1pm to 4pm
Thank you for your interest in utilizing this service! Please see below for instructions:
Use the chat to:
- Ask general advising questions- (ex: 鈥淲hat is the process to add a minor to my record?鈥, 鈥淗ow do I find my Primary Academic Advisor鈥檚 information?鈥 or 鈥淗ow do I apply for graduation?鈥).
- Get clarification on a general degree requirement (i.e.- is this course required for this major?, does my major require completion of the Foreign Language Graduation Requirement? is there a minimum grade required in a class?)
- Get confirmation of an important date on the Academic Calendar
- Ask about courses for the upcoming semester
- Change of majors are allowed, except during peak activity such as the first week of Fall and Spring semester, then only students who need to declare a major, or any other urgent situation, which can only be accommodated by the change, will be allowed
Don鈥檛 use the chat to:
- Ask specific questions pertaining to your graduation requirements and/or graduation timeline.
- Get information about your GPA or course grades.
- Get an update about a College petition request you鈥檝e submitted.
- Plan a 4 year timeline or projected graduation date (requires an appointment)
**If your question falls into any of these categories, we encourage you to schedule a full advising appointment via the Success Network by clicking . **
Getting Started:
- When you initiate a chat, you will be asked for your 大象传媒.edu email address and Z number. Please have those ready prior to starting the chat.
- The virtual chat is intended for quick questions. In-depth questions specific to your academic record or degree requirements will not be answered in the online chat system. Students should not share private information regarding their academic record, credentials, or GPA in this chat.
- If your questions are too detailed for the chat, or you have not had a recent advising appointment, advisors monitoring the chat may opt to:
- Schedule you for a follow up advising appointment
- Send you a link to join them in a secured, one-on-one Google Hangout session. **If you are moved to a secured chat with an advisor, you will need your 大象传媒 credentials (email and password) to login. Please have these ready to enter immediately if needed.
Please Note:听Advisors reserve the right to end a chat or block users due to inappropriate conduct. It is our expectation that only current 大象传媒 students with appropriate credentials utilize the virtual chat function. Important: This chat service is hosted through an external vendor. If the vendor鈥檚 website is down, this service will not be available during scheduled chat hours.
Ready to join?听Please click on the chat box below听(please note that you will only be able to access the chat on a date/time that the College of Arts and Letters is monitoring this service).
Need additional information? Problems getting connected? Contact the help desk online by clicking .听